Descripción
Location
This hotel is located in an exclusive area. The beautiful Botanical Gardens "Planten un Blomen" as well as Hamburg's famous river, the Alster, are all to be found in the immediate vicinity. The city centre, the exhibition centre and the famous Gänsemarkt can be reached in just a few minutes walk.
Facilities
8 junior suites, 2 suites and 546 double rooms are located on 27 storeys and can be reached by 5 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 14 conference rooms.
Rooms
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. A safe and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A flatscreen television, an alarm clock and WiFi are provided as well. A vanity mirror and a telephone are on hand in the bathrooms for everyday use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 556 non-smoking rooms.
Sports/Entertainment
A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. A dance club offers fun and entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The dining area includes a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). A continental breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Caracteristicas
Laundry ($)
Massage
Mini Market
Parking
Restaurant
Room Service
Sauna
Snack Bar
SPA
Sun Terrace
Pets Allowed
Wi-Fi
Bar
Elevator
Safe
Non-Smoking Rooms
Concierge
Valet Parking
Fitness Facility
On-Site Parking
Smoke Alarm
Soundproof Rooms
Steam Room
Air Conditioning
Disabled Facilities
Family Rooms
Non-Smoking Area
Smoking Area
Luggage Room
Internet
Allergy-Free Room
Daily Cleaning
Ironing Service ($)
Terrace
Fax / Photocopying ($)
Heating
Parking Garage
Business Center ($)
Nordic Walking
SPA / Wellness
Express Check-In / Check-Out
Conference / Banquet Meeting Facilities ($)
On-Site ATM / Cash Machine
Higher Level Toilet
Dry Cleaning ($)
Emergency Cord in Bathroom
Public Transport Tickets ($)
Special Diet Menu (on Request)
Toilet with Grab Rails
Vending Drink Machine
Vending Snacks Machine
Wi-Fi in all Areas
Breakfast in the Room
Kid Meals ($)
Kid-Friendly Buffet
Packed Lunches
Back Massage
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
CCTV Outside Property
Cashless payment available
Contactless check-In / check-out
Couples Massage
Fire Extinguishers
First Aid Kit Available
Fitness / SPA Locker Rooms
Food can be delivered to guest accommodation
Foot Massage
Full Body Massage
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand Massage
Hand sanitizer in guest accommodation and key areas
Head Massage
Invoices
Key Card Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Neck Massage
Pet Basket
Pet Bowls
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
SPA Lounge / Relaxation Area
SPA / Wellness Packages
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Use of cleaning chemicals that are effective against Coronavirus
Breakfast take away containers
Face masks for guests available
Thermometers for guests are provided by property
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