Home

Description

Location

This hotel is located in an exclusive area. The beautiful Botanical Gardens "Planten un Blomen" as well as Hamburg's famous river, the Alster, are all to be found in the immediate vicinity. The city centre, the exhibition centre and the famous Gänsemarkt can be reached in just a few minutes walk.

Facilities

8 junior suites, 2 suites and 546 double rooms are located on 27 storeys and can be reached by 5 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 14 conference rooms.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. A safe and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A flatscreen television, an alarm clock and WiFi are provided as well. A vanity mirror and a telephone are on hand in the bathrooms for everyday use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 556 non-smoking rooms.

Sports/Entertainment

A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. A dance club offers fun and entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). A continental breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Features

Laundry ($) Massage Mini Market Parking Restaurant Room Service Sauna Snack Bar SPA Sun Terrace Pets Allowed Wi-Fi Bar Elevator Safe Non-Smoking Rooms Concierge Valet Parking Fitness Facility On-Site Parking Smoke Alarm Soundproof Rooms Steam Room Air Conditioning Disabled Facilities Family Rooms Non-Smoking Area Smoking Area Luggage Room Internet Allergy-Free Room Daily Cleaning Ironing Service ($) Terrace Fax / Photocopying ($) Heating Parking Garage Business Center ($) Nordic Walking SPA / Wellness Express Check-In / Check-Out Conference / Banquet Meeting Facilities ($) On-Site ATM / Cash Machine Higher Level Toilet Dry Cleaning ($) Emergency Cord in Bathroom Public Transport Tickets ($) Special Diet Menu (on Request) Toilet with Grab Rails Vending Drink Machine Vending Snacks Machine Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Kid-Friendly Buffet Packed Lunches Back Massage All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Couples Massage Fire Extinguishers First Aid Kit Available Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Foot Massage Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand Massage Hand sanitizer in guest accommodation and key areas Head Massage Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Neck Massage Pet Basket Pet Bowls Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Use of cleaning chemicals that are effective against Coronavirus Breakfast take away containers Face masks for guests available Thermometers for guests are provided by property Lower Bathroom SinkView more