Description
Location
This refined city hotel is centrally located, only minutes from the River Alster. Convenient public transport links and a shopping area are to be found in the immediate area. The centre of Hamburg is within easy reach, just a ten-minute walk away.
Facilities
286 rooms, including 2 suites, 18 single rooms and 79 double rooms, are located on 7 storeys and can be reached by 3 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, golf, canoeing, a gym, billiards and aerobics. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The dining area includes a non-smoking restaurant and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Features
Billiard
Laundry ($)
Mini Market
Parking
Restaurant
Room Service
Sauna
Snack Bar
Pets Allowed
Wi-Fi
Bar
Elevator
Safe
Non-Smoking Rooms
Concierge
Fitness Facility
On-Site Parking
Smoke Alarm
Soundproof Rooms
Air Conditioning
Disabled Facilities
Family Rooms
Non-Smoking Area
Smoking Area
Luggage Room
Internet
Allergy-Free Room
Ironing Service ($)
Fax / Photocopying ($)
Heating
Parking Garage
Nordic Walking
Tour Desk
Express Check-In / Check-Out
Conference / Banquet Meeting Facilities ($)
Cycling
Dry Cleaning ($)
Public Transport Tickets ($)
Special Diet Menu (on Request)
Vending Drink Machine
Vending Snacks Machine
Wi-Fi in all Areas
Breakfast in the Room
Kid Meals ($)
Packed Lunches
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
Cashless payment available
Contactless check-In / check-out
Fire Extinguishers
First Aid Kit Available
Fitness / SPA Locker Rooms
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Invoices
Key Card Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Pet Basket
Pet Bowls
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Security Alarm
Shared stationery such as printed menus, magazines, pens, and paper are removed
SPA Lounge / Relaxation Area
Staff follows all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Wine / Champagne ($)
Access to Health Care Professionals
Delivered food is securely covered
Face masks for guests availableView more