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Description

Location

This refined city hotel is centrally located, only minutes from the River Alster. Convenient public transport links and a shopping area are to be found in the immediate area. The centre of Hamburg is within easy reach, just a ten-minute walk away.

Facilities

286 rooms, including 2 suites, 18 single rooms and 79 double rooms, are located on 7 storeys and can be reached by 3 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

Guests can enjoy a refreshing swim in the outdoor pool area. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, golf, canoeing, a gym, billiards and aerobics. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a non-smoking restaurant and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Features

Billiard Laundry ($) Mini Market Parking Restaurant Room Service Sauna Snack Bar Pets Allowed Wi-Fi Bar Elevator Safe Non-Smoking Rooms Concierge Fitness Facility On-Site Parking Smoke Alarm Soundproof Rooms Air Conditioning Disabled Facilities Family Rooms Non-Smoking Area Smoking Area Luggage Room Internet Allergy-Free Room Ironing Service ($) Fax / Photocopying ($) Heating Parking Garage Nordic Walking Tour Desk Express Check-In / Check-Out Conference / Banquet Meeting Facilities ($) Cycling Dry Cleaning ($) Public Transport Tickets ($) Special Diet Menu (on Request) Vending Drink Machine Vending Snacks Machine Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Packed Lunches All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas Cashless payment available Contactless check-In / check-out Fire Extinguishers First Aid Kit Available Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Pet Basket Pet Bowls Physical distancing in dining areas Physical distancing rules Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Delivered food is securely covered Face masks for guests availableView more