Description
Location
The resort lies on the Atlantic Ocean with a spectacular mountain landscape as a backdrop. The hotel sprawls across 200-ha on Puerto Rico's northeast coast and includes a palm-lined 1.6 km secluded beach adjacent to the Caribbean National Forest, known among the islanders as El Yunque. The hotel is only 30 minutes to the east of San Juan's Luis Munoz Marin International Airport, off Puerto Rico Highway 3, north of the Caribbean National Forest and west of Puerto Rico's famous Luquillo Beach.
Facilities
600 non-smoking rooms are located on 8 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Sports/Entertainment
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The complex offers an extensive outdoor sport and leisure programme, which includes tennis, beach volleyball and fishing. For a fee, guests can also enjoy golf and horse riding. A number of sports are available, including water sports such as snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, paddle boating, banana boat rides, canoeing, sailing, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga and aerobics. There is a wellness area with a spa, a sauna and a steam bath. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a casino. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available. The complex offers a selection of alcoholic and non-alcoholic beverages.
Payment
The hotel accepts the following credit cards: American Express, Diners Club, JCB and MasterCard.
Features
Conference Room
Golf Course
Restaurant
Sauna
Snack Bar
SPA
Pets Allowed
Water Slide
Bar
Children Pool
Elevator
Multilingual Staff
Vending Machine
Coffee Shop
Fitness Facility
Outdoor Pool
Pets Allowed (max 10kg)
Express Check-Out
Non-Smoking Hotel
Bingo
Garden Area
Beach Towel
Children Entertainment
Luggage Room
Gift Shop
Terrace
Swimming Pool
Outdoor Fire Pit / BBQ Area
Spa Treatments
Business Center
Nordic Walking
Concierge Service
Lifeguard
Secure Parking
Valet Parking ($)
Meeting Rooms
Covered Parking
Safe Deposit Box at Reception
Shopping Mall
Tour / Ticket Assistance
Beach Cabanas ($)
Beach Umbrellas
Pool Sun Loungers
Laundry / Dry Cleaning
Cycling / Mountain Biking
Casino
Bicycle Parking
All plates, cutlery, glasses and other tableware are sanitized
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry is washed in accordance with local authority guidelines
Physical distancing rules
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Use of cleaning chemicals that are effective against Coronavirus
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Airport Transportation ($)
Art Gallery
Banquet Hall
Children Toys
Clubhouse
Casino floor size is 4306 square feet
Casino floor size is 400 square meters
Designer Stores
Couples / Private Dining
Golf Cart
Golf Equipment
Golf Lessons with a Pro
Infant / Toddler Toys
Optional Golf Privileges
Pool Cabanas ($)
Private Picnics
Pro Shop
Proposal / Romance Packages Available
Braille / Raised Signage
Breakfast Available ($)
Coffee / Tea in Common Areas
Conference space size is 175 square meters
Conference space size is 1884 square feet
Wine Release Events
Wheelchair Accessible Path of Travel
Wheelchair Accessible Registration Desk
Wheelchair Accessible (Limited)
Wheelchair Accessible Parking
Uncovered Parking
Secured Bicycle Storage
Self Parking ($)
Service Animals Exempt from Fees / Restrictions
Only Dogs Allowed
Only Service Animals Allowed
Pool Umbrellas
Max 4 Pet Per Room
Hiking / Biking Trails
Guest accommodation is sealed after cleaningView more