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Description

Location

The hotel is located on the Riviera Mayan about 15 minutes north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities. Links to public transport can be found 15 minutes from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. Cancún International Airport is 35 min away.

Facilities

Guests have a choice of 979 rooms located in two 3-storey buildings with lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy partial sea views from the balcony or private terrace of some rooms. Most units have a sea view. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. Equipped with a direct dial telephone, a flatscreen television with cable channels, a radio, an alarm clock and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer and a vanity mirror are available for daily use. As a special convenience in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment

Plenty of active recreation awaits guests in the pool area's 3 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols are available on the sun terrace. The resort offers a range of outdoor sport, including tennis, beach volleyball, volleyball and archery or, for a fee, golf and horse riding. With water aerobics or, for a fee, water skiing, windsurfing, jet skiing, motorboat rides, banana boat rides, canoeing, sailing, catamaraning, kayaking and diving available, fans of water sports have plenty of options to choose from. Sport and leisure facilities at the resort include a gym, table tennis and billiards. Various wellness options, such as a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium, are offered for a fee. An entertainment programme for adults and children ensures that guests have plenty to see and do during their stay. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine in 6 restaurants, which feature high chairs for children and air conditioning. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands and house favourite brands.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Features

Air Conditioning Airport Transfer BabySitting Baggage Hold Balcony / Terrace Bar Bath Beauty Salon Bicycle storage Broadband Internet Buffet Restaurant Business Room Business Services Children Club Children Pool Children's activities Children's play area Clock Radio Coach Parking Coffee / Tea Making Facilities Concierge Conference Room Conference / Banquet Facility Connecting Rooms Cots (on Request) Currency Exchange Service Disabled Access Disabled Facilities Disco / Club Dry Cleaning Service Elevator/Lifts Fax Games Room Garden Area Gym/fitness facilities Hair Dryer Hairdresser In-House Movies Internet Corner ($) Ironing Facilities Jacuzzi Live Music Lounge Maid Service Massage Medical Service Minibar / Fridge Multilingual Staff Newspapers Non-Smoking Rooms On Shuttle Route Outdoor Pool Outdoor games Parking Parking ($) Pets Allowed (on Request) Phone Picnic Area Pool Bar Porterage Private Garage Radio Restaurant Room Service SPA Safe Satellite or Cable TV Sauna Self Service Laundry Facilities Shops Shower Shuttle Bus Swimming Pool TV Lounge with TV Tennis Court Terrace Tour Desk Water Park Water Sports Wedding Service Wi-Fi ($) Shared FacilitiesView more