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Description

Location

Located directly beside the Playa del Carmen, this luxury hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (just 200 m away).

Facilities

Guests have a choice of 36 junior suites and 471 double rooms located in two 2-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a laundry service and a hairdresser.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

Sports/Entertainment

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. Parasols and comfortable sun loungers are available on the sun terrace. A variety of activities are available at the hotel, for example tennis, beach volleyball and volleyball or, for a fee, cycling/mountain biking and golf. A number of sports are available, including water sports such as windsurfing, jet skiing, catamaraning, kayaking and snorkelling. For a fee, guests can also enjoy banana boat rides and diving. Sport and leisure facilities at the hotel include a gym, table tennis and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes 3 restaurants and a bar. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Special meals, including vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Features

Beauty Salon Buffet Restaurant Children Club Children Playground Currency Exchange Service Laundry ($) Massage Mini Market Pool Bar Restaurant Sauna Snack Bar SPA Wi-Fi Bar Children Pool Beach Hot Tub / Jacuzzi Lounge Fitness Facility Smoke Alarm Outdoor Pool Air Conditioning Garden Area 24 Hour Security Disabled Facilities Smoking Area Sun Umbrellas Internet Daily Cleaning Tennis Court ($) Windsurf ($) Swimming Pool Beachfront Nordic Walking SPA / Wellness Tour Desk Barber Shop Snorkeling ($) Water Sports ($) On-Site ATM / Cash Machine BBQ Facilities ($) Entertainment Staff Evening Entertainment ($) Public Bath Wi-Fi in all Areas CCTV in Common Areas Fire Extinguishers First Aid Kit Available Fruits Invoices Key Card Access Live Music / Performance Live Sport Events (Broadcast) Outdoor Furniture Security Alarm Shallow End SPA Lounge / Relaxation Area SPA / Wellness Packages Sun Loungers or Beach Chairs Themed Dinner Nights ($) Wine / Champagne ($) Face masks for guests available Social distancing measures are in place Guests are provided with free hand sanitizer Sanitiser dispenser Enhanced cleaning Programme Health checks on staff Protective hygiene screens Mandatory mask wearingView more