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Description

Location

This hotel lies on the sandy beach of the Maya Riviera. The town of Playa del Carmen is around 3 km away, while Cancún international airport is 70 km from the hotel.

Facilities

537 rooms, including 400 double rooms, are available to guests. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A fax machine is available for guests' business needs.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, archery, fishing and horse riding or, for a fee, golf. With windsurfing, canoeing, sailing, catamaraning, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, darts, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of 3 air-conditioned, non-smoking restaurants with separate areas for smokers. All-inclusive can be booked. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Diet meals, gluten-free meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Features

Adjoining Rooms Aerobics Instruction Air Conditioning Airline Desk Amenities BabySitting Banquet Facilities Bar / Lounge Barber Shop Beachfront Beauty Salon Bell / Porterage Service Bike ($) Bilingual Staff Boutique Breakfast Buffet Breakfast Served in Restaurant Buffet Restaurant Business Center Business Services Children Welcome Children's Clothing Children's play area Cocktail Bar Coffee Shop Communal Bar Area Concierge Desk Conference Room Connecting Rooms Continental Breakfast Covered Pool Currency Exchange Service Dinner delivery service from local restaurant Dinner served in Restaurant Direct Dial Telephone Disco 24 Hour Doctor Service ($) Early Check-In Evening Reception Exercise Gym Express Check-Out Express Check-In Exterior Corridors Fire Safety Compliant Food / Beverage Outlet Front Desk Full Service Housekeeping Gift / News Stand Hair Dryer Hairdresser Handicap Room Handicap Accessible Heated Guest Rooms High Speed Internet Hi-Speed internet Access for Laptop in Public Areas Housekeeping Daily Housekeeping Weekly Ice Machine Interior Corridors Internet Corner ($) Ironing Board Jacuzzi Late Check-Out Live Music Locker Rooms Lunch served in Restaurant Massage Medical Center Medical Service Men's Clothing Motorcycle Parking Multilingual Staff Night Club Non Smoking Non-smoking rooms (generic) Off-Site Parking On Shuttle Route On-Site parking On-Site Laundry Parking Parking Phone services Playground Pool with Salt Water Pool Snack Bar Printer Service Private Bath / Shower Programs for Children Public address system Ramp Access Restaurant SPA Safe Sauna Security 24 Hour Security Sports Trainer Storage Space Tennis Court Theatre Desk Toilet Tour Desk Translation Service Travel Agency Valet Services Wakeup Service Water Sports Wedding Service Welcome Drink Whirlpool Wi-Fi in Public Areas Women's clothingView more