Description
Location
Nestled on the shores of two sheltered bays at the heart of the Riviera Maya, just minutes from Playa del Carmen, this hotel is an exclusive five-star hideaway, as perfect for a romantic break as it is for a family get-together. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancún International Airport is 30 minutes’ drive away.
Facilities
English-speaking staff warmly welcomes guests in the lobby. Amenities include a baggage storage service and a cash machine. Wireless internet access allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed or a sofa bed. Extra beds can be requested. A desk is provided. Guests will also find a dishwasher included among the standard features. A flatscreen television, a CD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer, bathrobes and a telephone are on hand in the bathrooms for everyday use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The resort has family rooms and non-smoking rooms.
Sports/Entertainment
On hot days, guests can cool off in 4 outdoor pools. If the weather isn't cooperating, they can head to one of the 4 indoor pools. There is also a children's swimming area with 2 kids' pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. A variety of activities such as tennis, volleyball, fishing and horse riding or, for a fee, golf, are offered at the resort. With windsurfing, jet skiing, banana boat rides, canoeing, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the resort include a gym, billiards and yoga. There is a wellness area with a hammam and a solarium and, for an additional fee, a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The resort includes 3 restaurants and a bar. All-inclusive can be booked. Staff are also happy to provide children's meals.
Payment
The following credit cards are accepted at the resort: American Express, VISA and MasterCard.
Features
Shops
Children Club
Games Room
Hairdresser
Hair Dryer
Medical Center
Parking
Sauna
Snack Bar
SPA
Turkish Bath
Wi-Fi
Broadband Internet
Balcony
Children Pool
Elevator
Phone
Multilingual Staff
Wedding Service
Free Local Calls
Bathrobes
Dishwasher
Fitness Facility
Fridge
Kitchen
Oven / Hob
Soundproof Rooms
Air Conditioning
Express Check-Out
Iron / Board
Microwave
Mini Bar
Porterage
Kitchenette
Garden Area
Beach Towel
Children Entertainment
Smoking Area
Luggage Room
Shower
Coffee Pot / Teapot
BabySitting ($)
Self Service Laundry Facilities
Daily Cleaning
Stove
Gift Shop
Outdoor Tennis Court
Terrace
Blackout Curtains
Outdoor Fire Pit / BBQ Area
Desk
Shampoo
Nordic Walking
Concierge Service
Lifeguard
Pillow Top Mattress
Private Bathroom
TV
Wheelchair Accessible
Business Room
Towels
Safe Deposit Box at Reception
Non-Smoking
Shopping Mall
Tour / Ticket Assistance
Tennis
Beach Umbrellas
Cookware / Dishware / Utensils
Individually Decorated
Pool Sun Loungers
Separate Sitting Area
Cashless payment available
Contactless check-In / check-out
Face masks for guests available
Breakfast Service
Coffee / Tea in Common Areas
Bicycles On-Site
Wheelchair not Accessible
Uncovered Parking
Supervised Childcare / Activities
Social distancing measures are in place
Pool Umbrellas
Rollaway / Extra Beds not Available
Guests are provided with free hand sanitizer
Contactless room service
Sanitiser dispenser
Enhanced cleaning Programme
Health checks on staff
Protective hygiene screens
Mandatory mask wearing
Hygiene trained staffView more
Address: Cancun-Chetumal Highway KM 289+10, Solidaridad, Riviera Maya, 77710 Playa del Carmen, Quintana Roo, Mexico
Map location could be inaccurate. Please double check the address well before your trip.
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