Home

Description

Sandos Caracol Eco Resort All Inclusive is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends.

Check-out time is at 12 noon, and guests must vacate the property by 1:00 p. m. There will be an additional charge of $20 USD per person per hour for late check-out, payable directly at the reception.

Features

Air conditioning in public areas 24-hour reception Hotel safe Currency exchange facilities Newspaper stand Shop Wired Internet* Medical service* Laundry service Sun terrace Wi-fi Car park Garage Launderette Wheelchair-accessible Gym Check-out hour Babysitting service Car hire* Check-in hour 24-hour security Bellboy service Small pets allowed (under 5 kg) Garden Secure parking Multilingual staff Large pets allowed (over 5 kg) Smoke detector Bikes available American Express Suites Internet access Snacks Minibar Hairdressing salon Villas Disability-friendly rooms Bar Nightclub Theatre / auditorium Centrally regulated air conditioning Conference room Individually adjustable air conditioning Jet ski Individually adjustable heating Year of construction Nearest Bus / Metro Stop Shower Safe Restaurant Diving Windsurfing Non-smoking area Sailing Smoking areaView more

* To pay at the Hotel

Rooms features

Safe Hairdryer Direct dial telephone Internet access TV Minibar Individually adjustable heating Wi-fi Shower Cable TV NO Wheelchair-accessible

Description

Location

Located on the exclusive Mayan Riviera, this luxurious hotel is only 10 minutes from the picturesque town of Playa del Carmen. Opposite the sea and surrounded by diversified nature, guests here are able to explore the exotic beach and jungle vegetation with swamps, moor landscape and natural lagoons. The attractions are Playa del Carmen beach with its variety of bars, restaurants, craft workshops as well as Xcaret and Xel-Ha nature parks with their wide selection of animal life. A diversity of activities is also to be enjoyed in this holiday area including all types of water sports, excursions to the forest and natural springs. Guests will reach Cancún airport in approximately 45 km and public transport links in 45 minutes.

Facilities

Guests can enjoy the pleasant ambience of one of the 78 villas/houses. The following room categories are also available: 999 rooms, including 99 junior suites, 326 single rooms and 353 double rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

Guests can cool off in one of the 5 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The complex offers a wide range of outdoor sports, including cycling/mountain biking, tennis, beach volleyball, basketball and fishing. For a fee, guests can also enjoy golf. With windsurfing, jet skiing, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Features

Aerobics Air Conditioning Public Areas Airport All Inclusive Aqua Aerobics BabySitting Bar Barber Shop Basketball Bathrobes Beach Beauty Salon Bellmen Billiard Breakfast Buffet Buffet Dinner Buffet Restaurant Children Playground Clothesline Conference Room Connecting Rooms Credit Cards - Mastercard Credit Cards - Visa Currency Exchange Service Darts Diving Entertainment Fitness Facility Garage Garden Gym Hairdresser Internet Jet Ski Junior Suite Laundry Service Massage Medical Service Multilingual Staff Newspapers Night Club Non-Smoking Area On Shuttle Route Paddle Parking Pool Snack Bar Restaurant SPA Centre ($) Safe in Reception Sailing Sauna 24 Hour Security Self Service Laundry Facilities Shops Smoke Alarm Smoking Area Steam Bath Sun Deck Sun Terrace Swim-up bar Table Tennis Tennis Terrace Theatre Turkish Bath Umbrellas Volleyball Washer / Dryer WaterSlides Wheelchair Accessible Wi-Fi Windsurfing Air conditioning in Restaurant Canoeing Deposit on Arrival Identification Card at ArrivalView more

Description

Sandos Caracol Eco Resort All Inclusive is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends.

Features

Doctor Service Currency Exchange Laundry Service Sauna Jacuzzi Children Swimming pool Gym Baby Sitting

Description

This adults only section is located within the Sandos Caracol Eco Experience Resort, 350m from the beach, 6.5km from the Fifth Avenue and 9km from Playa del Carmen center. Facilities and services of this section include restaurant, exclusive adults swimming pool, Jacuzzi, spa for adults only, gym for adults only and living room with TV. Guest staying in this section have access to all facilities and services of the Sandos Caracol Eco Experience Resort, which include restaurants, bars, disco, meeting and conference rooms, business center, swimming pools, spa (extra charge), sauna, thermal bath (extra charge), Jacuzzi, gym, tennis court, wireless Internet access, parking and 24-hour reception.Rooms feature air conditioning, bathroom, hairdryer, TV, telephone, mini-bar, safe and balcony/terrace. Deluxe rooms also feature sofa bed and a hydro massage tub.Penthouse features living room with a sofa bed and a hydro massage tub on the terrace.In case of choosing the option of "all inclusive":The All Inclusive-concept includes all meals (breakfast, lunch, dinner and snacks) and mealtime drinks such as soft drinks, beer, wine, water and alcoholic drinks, all of local brands. Drinks are served from morning until late evening (approx until 22.-24.00 hrs). Opening times vary between different hotels. In certain hotels the activities program is also included.** Please note that some of the above facilities may be closed due to weather / seasonal conditions.Address: Carretera Cancún-Chetumal Km.295, 77710 Playa del Carmen, Mexico.

Description

Facilities and services of this section include restaurant, exclusive adults swimming pool, Jacuzzi, spa for adults only, gym for adults only and living room with TV. Guest staying in this section have access to all facilities and services of the Sandos Caracol Eco Experience Resort, which include restaurants, bars, disco, meeting and conference rooms, business center, swimming pools, spa (extra charge), sauna, thermal bath (extra charge), Jacuzzi, gym, tennis court, wireless Internet access, parking and 24-hour reception.

Rooms feature air conditioning, bathroom, hairdryer, TV, telephone, mini-bar, safe and balcony/terrace.

Deluxe rooms also feature sofa bed and a hydro massage tub.

Penthouse features living room with a sofa bed and a hydro massage tub on the terrace.

In case of choosing the option of "all inclusive":
The All Inclusive-concept includes all meals (breakfast, lunch, dinner and snacks) and mealtime drinks such as soft drinks, beer, wine, water and alcoholic drinks, all of local brands.
Drinks are served from morning until late evening (approx until 22.-24.00 hrs).
Opening times vary between different hotels.
In certain hotels the activities program is also included.

** Please note that some of the above facilities may be closed due to weather / seasonal conditions.

Address: Carretera Cancún-Chetumal Km.295, 77710 Playa del Carmen, Mexico.