Description
Location
This exclusive beach hotel is located between Playa del Carmen and Tulum. The location is Mexican style, amidst tropical vegetation and directly on a beautiful long sandy beach with turquoise blue sea. The Hacienda Dona Isabell village belongs to the complex and offers many entertainment facilities. Links to the public transport system can be found nearby. From here, guests are able to take the bus to Playa del Carmen. In the immediate vicinity, a diverse range of shopping facilities, numerous restaurants, cafes, bars in plenty, nightclubs and extensive entertainment venues are available. Tulum is around 20 minutes away by car and the Maya temple, a further 20 minutes away. Playa del Carmen is around 35 minutes from the hotel and Cancún airport 90 minutes.
Facilities
The complex has 1296 non-smoking rooms, which are located on 3 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The resort offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a page service, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning and a fan. Guests can enjoy the sea view from a balcony or terrace. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. The complex has family rooms and smoking rooms.
Sports/Entertainment
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 3 outdoor pools, while children have a special swimming area just for them. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Sun loungers and parasols are available on the sun terrace. A variety of sports are offered at the resort, including cycling/mountain biking, bocce, beach volleyball, volleyball, basketball, crazy golf and fishing or, for a fee, tennis, golf and horse riding. A number of sports are available, including water sports such as banana boat rides, kayaking and snorkelling. For a fee, guests can also enjoy windsurfing, canoeing, sailing, catamaraning and diving. The location of the resort makes it a great choice for snowboarders. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, hydrotherapy treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a dance club. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Dining facilities include a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. Special extras await all-inclusive holidaymakers, such as a minibar and snacks, for example. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.
Payment
The resort accepts the following credit cards: American Express, VISA and MasterCard.
Features
Air Conditioning
BabySitting
Baggage Hold
Balcony / Terrace
Bar
Bath/Shower
Beauty Salon
Bike ($)
Breakfast Room
Breakfast Service
Broadband Internet
Business Room
Business Services
Children Club
Children Pool
Children's activities
Children's play area
Clock Radio
Coffee / Tea Making Facilities
Concierge
Conference Room
Conference / Banquet Facility
Connecting Rooms
Cots (on Request)
Currency Exchange Service
Dining Room
Disabled Access
Disabled Facilities
Disco / Club
Elevator/Lifts
Express Check-Out
Fax
Fridge
Games Room
Garden Area
Golf Course
Gym/fitness facilities
Hair Dryer
Hairdresser
Heated Pool
Hot Tub / Jacuzzi
Internet Corner ($)
Ironing Facilities
Jacuzzi
Lounge
Maid Service
Massage
Medical Service
Minibar / Fridge
Multilingual Staff
Newspapers
Non Smoking Hotel
Non-Smoking Rooms
On Shuttle Route
Outdoor Pool
Outdoor games
Parking
Parking ($)
Pets Allowed (on Request)
Phone
Ping Pong
Pool Bar
Porterage
Private Beach
Private Garage
Restaurant
Room Service
SPA
Safe
Satellite or Cable TV
Sauna
Self Service Laundry Facilities
Shops
Shuttle Bus
Solarium
Steam Room
Sun Terrace
Swimming Pool
TV
Lounge with TV
Tennis Court
Terrace
Tour Desk
Turkish Bath
Volleyball
Water Sports
Wedding Service
Whirlpool
Wi-Fi ($)
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