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Description

Location

This hotel is situated in a residential district on the outskirts of Fez' new town just a few minutes walk from the city centre and countless tourist attractions. The main train station is just 2 km from the hotel and transfer to Fez airport, which lies approximately 10 km away, takes roughly 20 minutes.

Facilities

249 rooms and 17 suites are located on 3 storeys and can be reached by a lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, billiards and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant, a café and a bar. A variety of catering options can be booked. Guests can choose between half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Features

Buffet Restaurant Currency Exchange Service Laundry ($) Massage Parking Pool Bar Restaurant Room Service Sauna Shuttle Bus Snack Bar SPA Sun Terrace Picnic Area Wi-Fi Bar Children Pool Elevator Safe Non-Smoking Rooms Airport Shuttle Concierge Valet Parking Fitness Facility On-Site Parking Smoke Alarm Soundproof Rooms Steam Room Outdoor Pool Air Conditioning Garden Area 24 Hour Security Disabled Facilities Family Rooms Smoking Area Luggage Room Sun Umbrellas Internet BabySitting ($) Daily Cleaning Ironing Service ($) Airport Shuttle ($) Terrace Fax / Photocopying ($) Heating Swimming Pool Shuttle Service ($) Nordic Walking SPA / Wellness Tour Desk Wheelchair Accessible Locker Rooms Street Side Parking Conference / Banquet Meeting Facilities ($) BBQ Facilities ($) Higher Level Toilet Dry Cleaning ($) Emergency Cord in Bathroom Evening Entertainment ($) Special Diet Menu (on Request) Toilet with Grab Rails Trouser Press ($) Breakfast in the Room Hammam Kid Meals ($) Kid-Friendly Buffet Packed Lunches Airport Drop off ($) Airport Pick up ($) Back Massage All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas Cashless payment available Contactless check-In / check-out Fire Extinguishers First Aid Kit Available Fitness Classes Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Foot Massage Fruits Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand Massage Hand sanitizer in guest accommodation and key areas Happy Hour ($) Head Massage Key Access Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Live Music / Performance Live Sport Events (Broadcast) Mobile APP for Room Service Personal Trainer On-Site Coffee House Outdoor Furniture Physical distancing in dining areas Physical distancing rules Plunge Pool Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shallow End Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Themed Dinner Nights ($) Tour / Class About Local Culture ($) Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaning Lower Bathroom SinkView more