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Description

Location

This hotel warmly welcomes guests in Astana.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available.

Rooms

Rooms are equipped with central heating and a fan. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also a washing machine, an ironing set, a trouser press and a tumble dryer. Equipped with a telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Guests will also find slippers in their rooms. A shower and a bathtub are included the bathrooms. Cosmetic products and a selection of towels ensure additional comfort. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

Fine weather can be enjoyed on the terrace. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Features

Buffet Restaurant Laundry ($) Massage Parking Restaurant Room Service Sauna Shuttle Bus Snack Bar SPA Wi-Fi Elevator Non-Smoking Rooms Airport Shuttle Concierge Fitness Facility On-Site Parking Smoke Alarm Steam Room Air Conditioning 24 Hour Security Disabled Facilities Family Rooms Non-Smoking Area Smoking Area Luggage Room Internet Daily Cleaning Ironing Service ($) Airport Shuttle ($) Terrace Fax / Photocopying ($) Heating Business Center ($) Shuttle Service ($) Nordic Walking SPA / Wellness Wheelchair Accessible Street Side Parking Conference / Banquet Meeting Facilities ($) Private Check-In / Check-Out Public Bath Shuttle Service Trouser Press ($) Wi-Fi in all Areas Breakfast in the Room Hammam Airport Drop off ($) Airport Pick up ($) Back Massage All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Fire Extinguishers First Aid Kit Available Food can be delivered to guest accommodation Foot Massage Full Body Massage Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand Massage Hand sanitizer in guest accommodation and key areas Head Massage Invoices Key Access Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines Neck Massage Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Breakfast take away containers Delivered food is securely covered Face masks for guests availableView more