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Description

Location

This hotel enjoys a picturesque location amidst 900 hectares of rainforest. The entire complex lies above Arenal Lake and affords views out over Arenal, one of the most active volcanoes on earth. La Fortuna is 20 km away and the lake may be reached by car in some 10 minutes.

Facilities

The hotel has a lifts and features 45 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A kitchenette with a mini fridge, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.

Sports/Entertainment

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. For those who wish to stay active while on holiday, the hotel offers horse riding. Water sports enthusiasts can enjoy water skiing and windsurfing. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

The dining area includes a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Features

Children Playground Games Room Laundry ($) Massage Parking Restaurant Room Service SPA Pets Allowed Picnic Area Wi-Fi Bar Safe Non-Smoking Rooms Airport Shuttle Concierge Fitness Facility On-Site Parking Smoke Alarm Outdoor Pool Air Conditioning Garden Area 24 Hour Security Family Rooms Smoking Area Luggage Room Internet Daily Cleaning Ironing Service ($) Horse Riding ($) Airport Shuttle ($) Terrace Heated Pool Swimming Pool Nordic Walking SPA / Wellness Tour Desk Chess / Board Games Hiking ($) Dry Cleaning ($) Kid's Outdoor Play Equipment Private Check-In / Check-Out Public Bath Wi-Fi in all Areas Walking Tours All plates, cutlery, glasses and other tableware are sanitized Cashless payment available Contactless check-In / check-out First Aid Kit Available Fruits Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Invoices Key Access Linens, towels and laundry is washed in accordance with local authority guidelines Massage Chair Outdoor Furniture Physical distancing in dining areas Physical distancing rules Pool with View Process in place to check health of guests Property is cleaned by professional cleaning companies Shallow End Shared stationery such as printed menus, magazines, pens, and paper are removed SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Use of cleaning chemicals that are effective against Coronavirus Access to Health Care Professionals Delivered food is securely coveredView more