Description
Location
This hotel welcomes guests in Bucaramanga.
Facilities
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Activity coordinators organise an entertainment programme for adults and children. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
The dining area includes a restaurant and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Features
Buffet Restaurant
Currency Exchange Service
Karaoke
Laundry ($)
Massage
Parking
Pool Bar
Restaurant
Room Service
Sauna
Shuttle Bus
Snack Bar
SPA
Sun Terrace
Pets Allowed
Wi-Fi
Bar
Elevator
Safe
Lounge
Airport Shuttle
Concierge
Valet Parking
Fitness Facility
On-Site Parking
Soundproof Rooms
Steam Room
Outdoor Pool
Air Conditioning
24 Hour Security
Family Rooms
Non-Smoking Area
Smoking Area
Luggage Room
Internet
BabySitting ($)
Daily Cleaning
Ironing Service ($)
Airport Shuttle ($)
Terrace
Fax / Photocopying ($)
Heating
Swimming Pool
Parking Garage
Business Center ($)
Shuttle Service ($)
Nordic Walking
Tour Desk
Conference / Banquet Meeting Facilities ($)
Dry Cleaning ($)
Entertainment Staff
Grocery Deliveries ($)
Private Check-In / Check-Out
Public Bath
Rooftop Pool
Special Diet Menu (on Request)
Trouser Press ($)
Wi-Fi in all Areas
Breakfast in the Room
Hammam
Kid Meals ($)
Kid-Friendly Buffet
Packed Lunches
Airport Drop off ($)
Airport Pick up ($)
Back Massage
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
CCTV Outside Property
Cashless payment available
Contactless check-In / check-out
Fire Extinguishers
First Aid Kit Available
Fitness Classes
Food can be delivered to guest accommodation
Foot Massage
Fruits
Full Body Massage
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand Massage
Hand sanitizer in guest accommodation and key areas
Head Massage
Invoices
Key Card Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Mobile APP for Room Service
Neck Massage
Personal Trainer
Outdoor Furniture
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper are removed
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Themed Dinner Nights ($)
Tour / Class About Local Culture ($)
Use of cleaning chemicals that are effective against Coronavirus
Wine / Champagne ($)
Access to Health Care Professionals
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Guest accommodation is sealed after cleaningView more
Address: Calle 35 22-01, El Alma de Santander, Bucaramanga, Colombia
Map location could be inaccurate. Please double check the address well before your trip.
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