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Description

Location

Located adjacent to Masjid al Haram, the hotel offers the finest hospitality in the holy city of Makkah.

Facilities

The hotel has a lift and features 858 rooms. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Leisure options at the hotel include a gym, a spa and massage treatments. For a fee, guests can also enjoy a sauna and a steam bath. Additional amenities include an entertainment programme for children with a number of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Features

Children Club Conference Room Hairdresser Hair Dryer Library Medical Center SPA Wi-Fi Broadband Internet Elevator Phone Multilingual Staff Wedding Service Computer Room Free Newspaper Bathrobes Fitness Facility Slippers Sofa Bed Soundproof Rooms Pillow Menu Wi-Fi ($) Ballroom Porterage Connecting Rooms Children Entertainment Rain Effect Shower Smoking Area Luggage Room Shower Coffee Pot / Teapot Self Service Laundry Facilities Daily Cleaning Gift Shop Hypoallergenic Bed Linen Blackout Curtains Outdoor Fire Pit / BBQ Area Spa Treatments Desk Nordic Walking Concierge Service TurnDown Service Private Bathroom TV Limousine Service ($) Valet Parking ($) Meeting Rooms Wheelchair Accessible Towels Safe Deposit Box at Reception Non-Smoking Shopping Mall Tour / Ticket Assistance Designer Toiletries Individually Decorated Separate Sitting Area Laundry / Dry Cleaning All plates, cutlery, glasses and other tableware are sanitized Cashless payment available Contactless check-In / check-out Food can be delivered to guest accommodation Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Linens, towels and laundry is washed in accordance with local authority guidelines Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Art Gallery Banquet Hall Designer Stores Couples / Private Dining Water Dispenser Braille / Raised Signage Breakfast Available ($) Coffee / Tea in Common Areas Wheelchair Accessible Concierge Desk Wheelchair Accessible Lounge Wheelchair Accessible Meeting Spaces / Business Center Wheelchair Accessible On-Site Restaurant Wheelchair Accessible Public Washroom Wheelchair Accessible Registration Desk Wheelchair Accessible SPA Wheelchair Accessible (Limited) Stair-free Path to Entrance Reception Hall Guest accommodation is sealed after cleaningView more

Description

2nd tallest tower in the world with the largest clock on top from 4 sides

Features

Air Conditioned Laundry Service Sauna Gym