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Description

Location

Situated on the banks of a breathtaking lake with the majestic Rocky Mountains providing an astounding backdrop, the hotel combines beautiful scenery with unrivalled service to make guests' stay a cherished one. Tucked deep within the Banff National Park, the hotel invites you to escape to a retreat of welcoming grandeur. It is enveloped by some of the most spectacular scenery on the planet and is situated within UNESCO World Heritage Site Rocky Mountain Parks. Lake Louise is just a 5-minute drive away, while Moraine Lake is 20 minutes away, Johnson Canyon and Banff 45 minutes away and Columbia Icefield an hour an a half from the hotel. The centre of Lake Louise is a 5-minute drive away. There is a bus station just a 20-minute walk from the hotel.

Facilities

The resort was built in 1890. The resort welcomes guests in an 8-storey building with 6 lifts and 548 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment

Guests can recharge and leisurely swim a few laps in the indoor area's heated freshwater pool. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. Water sports enthusiasts can enjoy paddle boating, canoeing and kayaking. With skiing, tobogganing fun and snowboarding opportunities, the resort offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A cosy atmosphere and delicious food await guests in 9 non-smoking restaurants (high chairs are available). Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet and a set menu) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers special catering options. The resort offers a selection of alcoholic and non-alcoholic beverages.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Features

Beauty Salon Buffet Restaurant Currency Exchange Service Laundry ($) Massage Parking Restaurant Room Service Skiing SPA Sun Terrace Pets Allowed Picnic Area Wi-Fi Bar Elevator Safe Hot Tub / Jacuzzi Non-Smoking Rooms Concierge Valet Parking Fitness Facility On-Site Parking Smoke Alarm Steam Room Garden Area 24 Hour Security Disabled Facilities Family Rooms Non-Smoking Area Internet Allergy-Free Room Horse Riding ($) Terrace Fax / Photocopying ($) Heating Swimming Pool Parking Garage Business Center ($) Yoga Nordic Walking SPA / Wellness Tour Desk Barber Shop Express Check-In / Check-Out Water Sports ($) Ski Storage Conference / Banquet Meeting Facilities ($) Chess / Board Games On-Site ATM / Cash Machine Hiking ($) Cycling Dry Cleaning ($) Canoeing ($) Indoor Pool ($) Private Check-In / Check-Out On-Site Ski Equipment Hire Ski Pass Vendor Special Diet Menu (on Request) Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Packed Lunches Walking Tours All plates, cutlery, glasses and other tableware are sanitized Cashless payment available Fire Extinguishers First Aid Kit Available Fitness Classes Fitness / SPA Locker Rooms Food can be delivered to guest accommodation Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Linens, towels and laundry is washed in accordance with local authority guidelines Massage Chair Mobile APP for Room Service Outdoor Fireplace Outdoor Furniture Process in place to check health of guests Security Alarm SPA Lounge / Relaxation Area SPA / Wellness Packages Staff follows all safety protocols as directed by local authorities Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely coveredView more