Description
Location
This hotel has a wonderful and peaceful location at an altitude of 1,660 m above sea level, amidst pine forests and pure air known for its therapeutic properties. The Viaflor nature park is located nearby and the national park, Canadas del Teide, with its numerous trails and paths is situated just 12 km away. Links to the public transport network, shops, bars and restaurants are all to be found in the immediate vicinity, around 2 km away. The airport is roughly 35 km from the hotel.
Facilities
8 suites, 2 single rooms and 13 double rooms are located on 3 storeys and can be reached by 2 lifts. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests of the hotel receive a welcome gift on arrival. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.
Sports/Entertainment
The pool complex includes both indoor and outdoor pools, which are in part heated. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, table tennis and yoga. There is a wellness area with a spa, a steam bath, a hammam and a solarium and, for an additional fee, a sauna and massage treatments. Activity coordinators organise an entertainment programme for adults and children. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Dining facilities include a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Diet meals and gluten-free meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Features
Beauty Salon
Buffet Restaurant
Games Room
Laundry ($)
Massage
Parking
Restaurant
Room Service
Sauna
Snack Bar
SPA
Sun Terrace
Wi-Fi
Bar
Elevator
Safe
Hot Tub / Jacuzzi
Solarium
Lounge
Non-Smoking Rooms
Concierge
Fitness Facility
On-Site Parking
Smoke Alarm
Soundproof Rooms
Steam Room
Outdoor Pool
Air Conditioning
Garden Area
24 Hour Security
Disabled Facilities
Indoor Play Room
Non-Smoking Area
Luggage Room
Sun Umbrellas
Internet
Daily Cleaning
Ironing Service ($)
Terrace
Fax / Photocopying ($)
Heated Pool
Heating
Swimming Pool
Business Center ($)
Yoga
Table Tennis
Nordic Walking
SPA / Wellness
Tour Desk
Express Check-In / Check-Out
Adults Only
Body Wrap
Wheelchair Accessible
Locker Rooms
Street Side Parking
Conference / Banquet Meeting Facilities ($)
Chess / Board Games
Hiking ($)
Cycling
Dry Cleaning ($)
Hot Spring Bath
Kid's Outdoor Play Equipment
Special Diet Menu (on Request)
Trouser Press ($)
Wi-Fi in all Areas
Breakfast in the Room
Hammam
Packed Lunches
Bike Tours
Walking Tours
Back Massage
Body Treatments
Body Scrub
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
CCTV Outside Property
Cashless payment available
Contactless check-In / check-out
Couples Massage
Facial Treatments
Fence Around Pool
Fire Extinguishers
First Aid Kit Available
Fitness Classes
Fitness / SPA Locker Rooms
Food can be delivered to guest accommodation
Foot Bath
Foot Massage
Fruits
Full Body Massage
Guest accommodation is disinfected between stays
Ability to opt-out of accommodation cleaning service
Hand Massage
Hand sanitizer in guest accommodation and key areas
Happy Hour ($)
Head Massage
Invoices
Key Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Live Sport Events (Broadcast)
Manicure
Mobile APP for Room Service
Neck Massage
Pedicure
Personal Trainer
On-Site Coffee House
Outdoor Furniture
Physical distancing in dining areas
Physical distancing rules
Pool Cover
Pool with View
Process in place to check health of guests
Property is cleaned by professional cleaning companies
Screens or physical barriers placed between staff and guests in appropriate areas
Security Alarm
Shared stationery such as printed menus, magazines, pens, and paper are removed
SPA Lounge / Relaxation Area
SPA / Wellness Packages
Staff follows all safety protocols as directed by local authorities
Sun Loungers or Beach Chairs
Art Galleries (Temporary, $)
Themed Dinner Nights ($)
Use of cleaning chemicals that are effective against Coronavirus
Waxing Service
Wine / Champagne ($)
Access to Health Care Professionals
Breakfast take away containers
Delivered food is securely covered
Face masks for guests available
Thermometers for guests are provided by property
Guest accommodation is sealed after cleaningView more