Description
Location
This hotel is situated directly beside the fine sandy beach on the Mexican Caribbean coast. The hotel lies in the tourist centre of Cancún, just a few minutes' walk from the town centre where guests will discover shops, boutiques, cafés, bars, restaurants and nightlife venues.
Facilities
The resort has 602 rooms, which are located on 11 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning. Guests can enjoy the sea view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Sports/Entertainment
Whether sporty and active or in need of a more restful kind of holiday, guests will find the perfect place to leave everyday life behind in the pool complex, which includes 4 indoor and outdoor pools. There are children's pools as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. For guests who wish to keep active, tennis, beach volleyball and fishing are available. A number of sports are available, including water sports such as windsurfing and snorkelling. For a fee, guests can also enjoy water skiing, jet skiing, motorboat rides, banana boat rides, sailing, catamaraning and diving. Sport and leisure options include table tennis or, for a fee, a gym and aerobics. There is a wellness area with a spa, a sauna, a hammam and a solarium and, for an additional fee, a steam bath and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Various dining options are available, including a breakfast room, a café and a bar. Warm hospitality and a cosy atmosphere await guests in 5 non-smoking restaurants. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Staff are also happy to provide children's meals. The complex offers a selection of alcoholic and non-alcoholic beverages.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Features
Aerobics
Beauty Salon
Billiard
Children Club
Children Playground
Games Room
Karaoke
Laundry ($)
Massage
Parking
Pool Bar
Restaurant
Room Service
Shuttle Bus
Snack Bar
SPA
Sun Terrace
Pets Allowed
Wi-Fi
Bar
Children Pool
Elevator
Safe
Beach
Hot Tub / Jacuzzi
Solarium
Fishing
Lounge
Non-Smoking Rooms
Airport Shuttle
Concierge
Valet Parking
Fitness Facility
Golf Course ($)
On-Site Parking
Smoke Alarm
Outdoor Pool
Air Conditioning
Garden Area
24 Hour Security
Disabled Facilities
Family Rooms
Indoor Play Room
Non-Smoking Area
Luggage Room
Sun Umbrellas
Internet
Private Beach
Daily Cleaning
Ironing Service ($)
Airport Shuttle ($)
Terrace
Fax / Photocopying ($)
Heated Pool
Swimming Pool
Diving ($)
Beachfront
Parking Garage
Business Center ($)
Shuttle Service ($)
Yoga
Table Tennis
Nordic Walking
SPA / Wellness
Tour Desk
Barber Shop
Snorkeling ($)
Water Sports ($)
Body Wrap
Wheelchair Accessible
Conference / Banquet Meeting Facilities ($)
Chess / Board Games
On-Site ATM / Cash Machine
Higher Level Toilet
Dry Cleaning ($)
Entertainment Staff
Evening Entertainment ($)
Kid's Outdoor Play Equipment
Public Bath
Special Diet Menu (on Request)
Toilet with Grab Rails
Wi-Fi in all Areas
Breakfast in the Room
Kid Meals ($)
Kid-Friendly Buffet
Airport Drop off ($)
Airport Pick up ($)
Back Massage
Bingo ($)
Body Treatments
Body Scrub
CCTV in Common Areas
CCTV Outside Property
Cashless payment available
Contactless check-In / check-out
Cooking Class ($)
Couples Massage
Facial Treatments
Fire Extinguishers
First Aid Kit Available
Fitness / SPA Locker Rooms
Foot Bath
Foot Massage
Full Body Massage
Hair Colouring
Hair Cut
Hair Styling
Hand Massage
Head Massage
Infinity Pool
Invoices
Key Card Access
Live Music / Performance
Live Sport Events (Broadcast)
Make Up Service
Manicure
Massage Chair
Movie Nights
Neck Massage
Pedicure
On-Site Coffee House
Outdoor Furniture
Pet Basket
Pet Bowls
Pool with View
Security Alarm
Shallow End
SPA Lounge / Relaxation Area
SPA / Wellness Packages
Sun Loungers or Beach Chairs
Themed Dinner Nights ($)
Waxing Service
Wine / Champagne ($)
Access to Health Care Professionals
Face masks for guests available
Social distancing measures are in place
Guests are provided with free hand sanitizer
Lower Bathroom Sink
Contactless room service
Sanitiser dispenser
Enhanced cleaning Programme
Protective hygiene screens
Hygiene trained staffView more
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