Palace Hotel Pocos de Caldas - Carlton Plaza Hotels

Description

Location

This hotel is located in Poços de Caldas.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 4 conference rooms.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A minibar and a desk are also available. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available.

Sports/Entertainment

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. There is a poolside snack bar as well. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Children are well looked after in the kids' club (no extra charge). Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Features

Billiard Children Playground Games Room Massage Parking Pool Bar Restaurant Room Service Sauna Snack Bar SPA Wi-Fi Bar Elevator Lounge Valet Parking Fitness Facility Smoke Alarm Steam Room Garden Area 24 Hour Security Indoor Play Room Non-Smoking Area Internet Daily Cleaning Swimming Pool Table Tennis Nordic Walking SPA / Wellness Express Check-In / Check-Out Hot Spring Bath Indoor Pool ($) Indoor Pool ($) Private Check-In / Check-Out Special Diet Menu (on Request) Kid Meals ($) All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas Cashless payment available Fire Extinguishers Fitness / SPA Locker Rooms Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Key Access Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines On-Site Coffee House Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Screens or physical barriers placed between staff and guests in appropriate areas Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Sun Loungers or Beach Chairs Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Delivered food is securely covered Face masks for guests availableView more