Description
Location
This hotel is located in the heart of Lugano.
Facilities
Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A desk is provided. A trouser press is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and a sauna. An entertainment programme and live music round out the entertainment options. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971
Meals
Dining facilities include a restaurant, a café and a bar. Half board can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Features
Currency Exchange Service
Laundry ($)
Parking
Room Service
Sauna
Snack Bar
Wi-Fi
Bar
Elevator
Safe
Lounge
Non-Smoking Rooms
Concierge
Fitness Facility
Golf Course ($)
On-Site Parking
Smoke Alarm
Soundproof Rooms
Air Conditioning
Disabled Facilities
Family Rooms
Non-Smoking Area
Smoking Area
Luggage Room
Internet
Allergy-Free Room
Daily Cleaning
Ironing Service ($)
Terrace
Fax / Photocopying ($)
Heating
SPA / Wellness
Tour Desk
Express Check-In / Check-Out
Wheelchair Accessible
Locker Rooms
Conference / Banquet Meeting Facilities ($)
Chess / Board Games
Higher Level Toilet
Baby Safety Gates
Kid's Outdoor Play Equipment
Private Check-In / Check-Out
Public Transport Tickets ($)
Toilet with Grab Rails
Trouser Press ($)
Vending Drink Machine
Vending Snacks Machine
Wi-Fi in all Areas
Breakfast in the Room
Packed Lunches
Bingo ($)
All plates, cutlery, glasses and other tableware are sanitized
CCTV in Common Areas
CCTV Outside Property
Cashless payment available
Contactless check-In / check-out
Cooking Class ($)
Fire Extinguishers
First Aid Kit Available
Food can be delivered to guest accommodation
Fruits
Guest accommodation is disinfected between stays
Hand sanitizer in guest accommodation and key areas
Happy Hour ($)
Invoices
Key Card Access
Linens, towels and laundry is washed in accordance with local authority guidelines
Live Music / Performance
Live Sport Events (Broadcast)
On-Site Coffee House
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Screens or physical barriers placed between staff and guests in appropriate areas
Security Alarm
Shared stationery such as printed menus, magazines, pens, and paper are removed
SPA Lounge / Relaxation Area
Staff follows all safety protocols as directed by local authorities
Art Galleries (Temporary, $)
Themed Dinner Nights ($)
Use of cleaning chemicals that are effective against Coronavirus
Visual Aids: Tactile Signs
Wine / Champagne ($)
Face masks for guests available
Lower Bathroom SinkView more
Address: Via Serafino Balestra 19, 6900 Lugano, Tessin, Switzerland
Map location could be inaccurate. Please double check the address well before your trip.